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Failure Analysis / Suspected Counterfeit products

Last Updated: 07/07/2016

Question:

Who do I contact for failure analysis? How can I determine if the Renesas products in my possession are genuine or counterfeit?

Answer:

In both situations please contact the source of the components to submit a failure analysis request or information to determine if the products are genuine. Photos of the product in question are insufficient to establish authenticity in all situations. Keep in mind Renesas warranties only apply when purchased from authorized sales and distribution channels listed at the Contact Us section of the website.